Gift Card
Shopping for someone else but not sure what to give them? Give them the gift of choice with a ROSEN gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Valid for 1 year after purchase.
Chart of Body Measurements & How to Measure
Chart of Body Measurements & How to Measure
Body Measurements
| Size | 1 | 2 | 3 | 4 | 5 | 6 |
| Height | 165cm 5'4" |
170cm 5'6" |
175cm 5'9" |
180cm 5'11" |
185cm 6'1" |
190cm 6'3" |
| Neck | 35.5cm 14" |
37cm 14.5" |
39cm 15.5" |
41cm 16" |
42.5cm 16.5" |
44cm 17.5" |
| Shoulder | 41cm 16" |
43cm 17" |
45cm 18" |
46cm 18.5" |
48cm 19" |
50cm 19.5" |
| Chest | 84-89cm 33-35" |
88-96cm 35-38" |
94-104cm 37-41" |
102-112cm 40-44" |
107-117cm 42-46" |
112-122cm 44-48" |
| Arm Length | 56cm 22" |
57cm 22.5" |
58.5cm 23" |
61cm 24" |
63cm 25" |
66cm 26" |
| Waist (Regular) | 66-74cm 26-29" |
71-81cm 28-32" |
81-89cm 32-35" |
86-96cm 34-38" |
96-106cm 38-42" |
102-112cm 40-44" |
| Hips | 86cm 34" |
92cm 36" |
98cm 38.5" |
104cm 41" |
110cm 43" |
118cm 46.5" |
| Thigh | 54cm 21" |
56cm 22" |
58cm 23" |
61cm 24" |
64cm 25" |
66cm 26" |
| Inseam | 66-71cm 26-28" |
71-76cm 28-30" |
74-79cm 29-31" |
79-84cm 31-33" |
81-86cm 32-34" |
84-89cm 33-35" |
If your measurements fall outside of the range by more than 2cm, please select custom size and leave your measurements in the notes section before checking out.
Production Time & Shipping
Production Time & Shipping
Payment
All prices are shown in US dollars. We accept payment via Paypal. For customers who would like to pay via Wechat, please scroll to the end of the section.
Production Time
Each item is made-to-order to ensure the least possible wastage of materials on our end. On average, production time takes 2-4 weeks, depending on seasonal fluctuations.
Shipping
We ship worldwide via DHL or SF Express. The estimated shipping duration is 5-7 days. All parcels are fully trackable, with signature upon delivery.
Shipping cost and transit time:
China: $8 (next business day, free for Wechat payments)
Worldwide: $38 (5-7 working days)
While ROSEN is not responsible for customs duties and charges, we will do our utmost to assist you in minimising these charges by marking down the value of each item to $20-$80, depending on item type.
Order Processing and Cancellation
Once we have received your order, it will take 24-48 hours for processing. We are able to make amendments or cancellations to your order within this time. We will contact you to confirm sizing and measurements to ensure that the garments will fit as expected.
Quality Assurance and Returns
At ROSEN we strive to deliver the highest level of customer service, pre- and post- purchase. While we do not accept returns of merchandise, we will work with customers to fix any sizing issue that might arise. If mistakes were made on our end, we will compensate for alterations or make a new replacement piece. Ultimately we aim to make the clothes that meet or exceed expectations and will always work with customers to achieve that goal.
Contact Us
For all other enquiries, please do not hesitate to contact us at rosen@rosen-store.com
Wechat Wallet
Customers in China can opt to pay via Wechat wallet in the checkout page. Please scan the QR code and state your order number when adding contacts. We will then give further instructions on making the payment.