Additional Costs

Regular price $20.00 USD

Chart of Body Measurements & How to Measure

Body Measurements

Size  1 2 3 4 5 6
Height 165cm
5'4"
170cm
5'6"
175cm
5'9"
180cm
5'11"
185cm
6'1"
190cm
6'3"
Neck  35.5cm
14"
37cm
14.5"
39cm
15.5"
41cm
16"
42.5cm
16.5"
44cm
17.5"
Shoulder 41cm
16"
43cm
17"
45cm
18"
46cm
18.5"
48cm
19"
50cm
19.5"
Chest  84-89cm
33-35"
88-96cm
35-38"
94-104cm
37-41"
102-112cm
40-44"
107-117cm
42-46"
112-122cm
44-48"
Arm Length 56cm
22"
57cm
22.5"
58.5cm
23"
61cm
24"
63cm
25"
66cm
26"
Waist (Regular) 66-74cm
26-29"
71-81cm
28-32"
81-89cm
32-35"
86-96cm
34-38"
96-106cm
38-42"
102-112cm
40-44"
Hips 86cm
34"
92cm
36"
98cm
38.5"
104cm
41"
110cm
43"
118cm
46.5"
Thigh 54cm
21"
56cm
22"
58cm
23"
61cm
24"
64cm
25"
66cm
26"
Inseam 66-71cm
26-28"
71-76cm
28-30"
74-79cm
29-31"
79-84cm
31-33"
81-86cm
32-34"
84-89cm
33-35"

If your measurements fall outside of the range by more than 2cm, please select custom size and leave your measurements in the notes section before checking out.  

Production Time & Shipping

Payment

All prices are shown in US dollars. We accept payment via Paypal. For customers who would like to pay via Wechat, please scroll to the end of the section. 

Production Time

Each item is made-to-order to ensure the least possible wastage of materials on our end. On average, production time takes 2-4 weeks, depending on seasonal fluctuations. 

Shipping

We ship worldwide via DHL or SF Express. The estimated shipping duration is 5-7 days. All parcels are fully trackable, with signature upon delivery.

Shipping cost and transit time: 
China: $8 (next business day, free for Wechat payments)
Worldwide: $38 (5-7 working days)

While ROSEN is not responsible for customs duties and charges, we will do our utmost to assist you in minimising these charges by marking down the value of each item to $20-$80, depending on item type. 

Order Processing and Cancellation

Once we have received your order, it will take 24-48 hours for processing. We are able to make amendments or cancellations to your order within this time. We will contact you to confirm sizing and measurements to ensure that the garments will fit as expected. 

Quality Assurance and Returns

At ROSEN we strive to deliver the highest level of customer service, pre- and post- purchase. While we do not accept returns of merchandise, we will work with customers to fix any sizing issue that might arise. If mistakes were made on our end, we will compensate for alterations or make a new replacement piece. Ultimately we aim to make the clothes that meet or exceed expectations and will always work with customers to achieve that goal. 

Contact Us

For all other enquiries, please do not hesitate to contact us at rosen@rosen-store.com

Wechat Wallet

Customers in China can opt to pay via Wechat wallet in the checkout page.  Please scan the QR code and state your order number when adding contacts. We will then give further instructions on making the payment. 

Rosen Wechat QR Code


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